About Yonne

Deliveries Without Limits.

We built Yonne around one idea: deliveries without limits. Anyone in the city can send or receive a package in minutes — with pinpoint accuracy, real-time tracking, and fair pricing.

50K+
Packages Delivered
99%
Delivery Accuracy
30min
Avg. City Delivery
24/7
Support
Who We Are

Built in Lilongwe, for Malawi

A local team solving a local problem — with technology that scales.

Mission

Make deliveries effortless for everyone in Malawi — from the person sending a gift across Lilongwe to the business shipping 200 orders a day.

Vision

A connected Malawi where any package reaches any person, anywhere in the city, within minutes — accurately and affordably.

Our Team

A small, focused team of engineers, operators, and riders based in Lilongwe. We build the product, run the network, and talk to customers every day.

No more wrong deliveries99%

Location ID Precision

Our Location ID system captures exact GPS coordinates for every delivery point. Senders share a short code, and riders navigate straight to the spot — no vague directions, no phone calls.

Each Location ID maps to a precise pin on the map, accurate to within metres. It works even in areas without street names or formal addressing.

Receivers generate a Location ID that expires in 24 hours. Generate a new one when needed — it's the fastest way to tell someone exactly where you are.

What this means for you

  • Exact GPS coordinates for every drop-off
  • Works in areas without formal addresses
  • One ID per location, reusable across all deliveries
  • Eliminates wrong-address returns and failed deliveries
Fast enough to feel instant30min

30-Minute City Delivery

Most within-city packages are delivered in under 30 minutes. Our rider network is spread across the city, so there's almost always someone nearby to pick up and go.

We match your package with the closest available rider. Pickup typically happens within minutes of booking, and delivery follows the shortest route.

For scheduled deliveries, choose a time window that suits you and your customer. Either way, you'll see live progress on the map.

What this means for you

  • Riders positioned across the city for fast pickup
  • Same-day delivery as standard, often under 30 minutes
  • Scheduled delivery windows available
  • Live rider tracking from pickup to drop-off
See every step on the mapLive

Track in Real-Time

Follow your package live from pickup to delivery. Both sender and receiver get push notifications at every status change, so everyone stays in the loop.

The Yonne app shows the rider's location on a map in real time. You can also share a tracking link with the receiver so they can follow along.

Notifications fire at key moments: rider assigned, pickup complete, in transit, arriving, and delivered. No need to refresh or call.

What this means for you

  • Live GPS tracking with rider map view
  • Shareable tracking links for recipients
  • Push notifications at every status change
  • Delivery confirmation with timestamp
No surprises at checkout0 MWK

Simple, Fair Pricing

Know the cost upfront before you send. Yonne calculates rates based on distance and package size — no hidden fees, no surge pricing, just honest delivery rates.

The quote you see at booking is the price you pay. We don't add service charges, surge multipliers, or last-minute fees.

Business accounts get volume discounts and wallet top-up for faster checkout. All transactions are visible in the merchant dashboard.

What this means for you

  • Transparent quotes before booking
  • Distance- and size-based pricing
  • No hidden fees or surge pricing
  • Volume discounts for business accounts
Support that actually helps24/7

Always Here for You

Our support team is available around the clock. Whether you need help with a delivery, a technical question, or a billing issue, we respond quickly and fix things fast.

Reach us via in-app chat, email, or phone. Most issues are resolved within the first contact — no tickets that disappear into a queue.

For business accounts, we offer dedicated support with priority response times and a direct line to our operations team.

What this means for you

  • In-app chat, email, and phone support
  • Most issues resolved on first contact
  • Priority support for business accounts
  • Dedicated operations contact for high-volume merchants

Ready to experience the difference?

Download the Yonne app, generate your Location ID, and send your first package in minutes.