Frequently Asked Questions

FAQ

Everything you need to know about sending, receiving, and tracking packages with Yonne. Can’t find your answer? Our support team is available around the clock.

A Yonne Location ID is a unique alphanumeric code tied to an exact GPS coordinate. It allows customers to get deliveries without providing complex street addresses.

Just generate your ID in the app and paste it at a merchant's checkout. Our routing engine reads the ID and guides the rider directly to your door.